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Billing Group #: Unique account number given to a natural gas account

Invoice Date: Date the invoice was generated

Invoice Number: Unique identification number given to an invoice

Due Date: Date that all charges must be paid by

Current Charges: Total of all charge activity for the current billing cycle; this field will not take into account any previous balance

Last Payment: Date when SouthStar received your last payment

Prior Balance Due: The amount owed for one or more previous billing cycles

Total Amount Due: Indicates the amount that you should pay each month to ensure your account is up-to-date

Current Charges Summary: A listing of all charge activity for the current billing cycle broken out by charge type

Finance Charge: If your account becomes past due, you will be billed a late charge on the unpaid amount

Transportation: Depending on your location, a transportation charge may apply; SouthStar bills a full interstate pipeline capacity charge for each service period regardless of the number of days of service

Customer Charge: Depending on your location, the local distribution company requires a Base Charge; SouthStar bills a full base charge regardless of the number of days of service

Sales Tax: As required by state law, sales tax will be applied to all charges except Late Charges

Customer Information: Your account name and address information

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We’re eager to see how we can help you get the best natural gas service at a great price, but you have to help us. If you fill out the form below, we?ll get right back to you…often within minutes, and always within one business day.

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